The Relationship Marketing as a Determinant of Customer Satisfaction in Islamic Banking Services Management

The purpose of this study is to identify the dimensions that determine whether customer satisfaction in Islamic banking services has been conducted at the Institusi Pengajian Tinggi Awam (IPTA) in Perlis involving two institutions, namely Universiti Malaysia Perlis (UNIMAP) and Universiti Teknologi...

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Bibliographic Details
Main Authors: Nur Md Noor, Hydzulkifli Omar
Format: Article
Language:English
Published: UUM Press 2015-05-01
Series:International Journal of Management Studies
Online Access:https://www.scienceopen.com/document?vid=513c96bf-67fa-4803-80f7-bd10f974472d