Impact of Patient-Clinical Team Secure Messaging on Communication Patterns and Patient Experience: Randomized Encouragement Design Trial

BackgroundAlthough secure messaging (SM) between patients and clinical team members is a recommended component of continuous care, uptake by patients remains relatively low. We designed a multicomponent Supported Adoption Program (SAP) to increase SM adoption among patients u...

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Bibliographic Details
Main Authors: Shimada, Stephanie L, Zocchi, Mark S, Hogan, Timothy P, Kertesz, Stefan G, Rotondi, Armando J, Butler, Jorie M, Knight, Sara J, DeLaughter, Kathryn, Kleinberg, Felicia, Nicklas, Jeff, Nazi, Kim M, Houston, Thomas K
Format: Article
Language:English
Published: JMIR Publications 2020-11-01
Series:Journal of Medical Internet Research
Online Access:https://www.jmir.org/2020/11/e22307