Social Capital and Organizational Citizenship Behavior: Double-Mediation of Emotional Regulation and Job Engagement

Despite an enduring interest in emotional labor, the effects of social capital on the emotional regulation process remain relatively underexplored. Using the job demands-resources model, we propose that social capital provides employees with the job resources required for deep acting. We also propos...

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Bibliographic Details
Main Authors: Sung-Hoon Ko, Yongjun Choi, Seung-Yoon Rhee, Tae Won Moon
Format: Article
Language:English
Published: MDPI AG 2018-10-01
Series:Sustainability
Subjects:
Online Access:http://www.mdpi.com/2071-1050/10/10/3600