Health service quality scale: Brazilian Portuguese translation, reliability and validity

Health service quality scale: Brazilian Portuguese translation, reliability and validity

<p>Abstract</p> <p>Background</p> <p>The Health Service Quality Scale is a multidimensional hierarchical scale that is based on interdisciplinary approach. This instrument was specifically created for measuring health service quality based on marketing and health care c...

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Bibliographic Details
Main Authors: Rocha Luiz Roberto Martins, Veiga Daniela Francescato, e Oliveira Paulo, Song Elaine Horibe, Ferreira Lydia Masako
Format: Article
Language:English
Published: BMC 2013-01-01
Series:BMC Health Services Research
Subjects:
Patient satisfaction
Psychometrics
Quality of health care
Scales
Online Access:http://www.biomedcentral.com/1472-6963/13/24

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http://www.biomedcentral.com/1472-6963/13/24

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