Health service quality scale: Brazilian Portuguese translation, reliability and validity
<p>Abstract</p> <p>Background</p> <p>The Health Service Quality Scale is a multidimensional hierarchical scale that is based on interdisciplinary approach. This instrument was specifically created for measuring health service quality based on marketing and health care c...
Main Authors: | Rocha Luiz Roberto Martins, Veiga Daniela Francescato, e Oliveira Paulo, Song Elaine Horibe, Ferreira Lydia Masako |
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Format: | Article |
Language: | English |
Published: |
BMC
2013-01-01
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Series: | BMC Health Services Research |
Subjects: | |
Online Access: | http://www.biomedcentral.com/1472-6963/13/24 |
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