An analysis of the causes of complaintsabout steel sheets in metallurgical product quality management systems

The publication presents the causes of complaints about metallurgical products, illustrated with an example of steel sheets, with a particular focus on the reasons having their source in the human factor. The publication has been based on direct research and analysis of complaints made available by...

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Bibliographic Details
Main Authors: B. Gajdzik, J. Sitko
Format: Article
Language:English
Published: Croatian Metallurgical Society 2014-01-01
Series:Metalurgija
Subjects:
Online Access:http://hrcak.srce.hr/file/153491