Factors affecting quality management in business: Evidence in Vietnam manufacturing and technology enterprises

This paper aimed to evaluate the factors affecting quality management (QM) through the quality management system according to ISO 9001 standards of Vietnam businesses. The au-thors surveyed on 200 manufacturing and technology enterprises that apply ISO 9001 quality management in Hanoi and Da Nang an...

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Bibliographic Details
Main Authors: Vu Ngoc Xuan, Nguyen Thang Trung
Format: Article
Language:English
Published: Growing Science 2020-02-01
Series:Management Science Letters
Online Access:http://www.growingscience.com/msl/Vol10/msl_2020_20.pdf