Perencanaan Perbaikan Kualitas Layanan Jasa Wisata Menggunakan Pendekatan Integrasi Servqual dan Quality Function Deployment
Competition of tourism business in Malang makes the recreational park management to improve their innovations. Innovation intended to how the management can increase the quality of service which is able to give significant advantages and differs from the others recreational park. Sengkaling Recreati...
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| Format: | Article |
| Language: | English |
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Jurusan Teknik Industri, Fakultas Teknik Universitas Muhammadiyah Malang
2009-08-01
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| Series: | Jurnal Teknik Industri |
| Subjects: | |
| Online Access: | http://ejournal.umm.ac.id/index.php/industri/article/view/6131 |