Reverse logistics performance measures: a survey of Brazilian companies

Goal: The purpose of this research was to determine the most frequently used performance measures for the evaluation of reverse logistics in Brazilian companies. Furthermore, we sought to verify whether a correlation exists between certain performance measure dimensions (cost, asset management, cus...

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Bibliographic Details
Main Authors: Gisele de Lorena Diniz Chaves, Dra, Naiara Tomazelli Giuriatto, Karine Araujo Ferreira
Format: Article
Language:English
Published: Associação Brasileira de Engenharia de Produção (ABEPRO) 2020-06-01
Series:Brazilian Journal of Operations & Production Management
Subjects:
Online Access:https://bjopm.emnuvens.com.br/bjopm/article/view/861