The role of personal and social characteristics on acceptance of new telephone banking services

For over two decades, telephone banking has steadily become a useful feature and all banks have tried to provide this feature as part of their services. In this paper, we present an empirical investigation to study the role of personal and social characteristics on acceptance of new telephone bankin...

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Bibliographic Details
Main Authors: Elham Agha Alikhani, Naser Azad, Seyed Shahab Mousavi, Seyed Mohsen Mahmoudzadeh
Format: Article
Language:English
Published: Growing Science 2013-11-01
Series:Management Science Letters
Subjects:
Online Access:http://www.growingscience.com/msl/Vol3/msl_2013_313.pdf