Student support service excellence evaluation: Balancing the Iron Triangle of accessibility, cost-effectiveness and quality?
Recently, the University of South Africa widened access to academic facilities and services at one of its study centres. Although this is laudable and demonstrates a commitment by the university towards its students, it raises these three concerns (1) What is the occupancy rate of the facilities? (2...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
International Council for Open and Distance Education (ICDE)
2021-03-01
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| Series: | Open Praxis |
| Subjects: | |
| Online Access: | https://openpraxis.org/index.php/OpenPraxis/article/view/1168 |