Student support service excellence evaluation: Balancing the Iron Triangle of accessibility, cost-effectiveness and quality?

Recently, the University of South Africa widened access to academic facilities and services at one of its study centres. Although this is laudable and demonstrates a commitment by the university towards its students, it raises these three concerns (1) What is the occupancy rate of the facilities? (2...

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Bibliographic Details
Main Authors: Asteria Nsamba, Angie Bopape, Bongi Lebeloane, Laetitia Lekay
Format: Article
Language:English
Published: International Council for Open and Distance Education (ICDE) 2021-03-01
Series:Open Praxis
Subjects:
Online Access:https://openpraxis.org/index.php/OpenPraxis/article/view/1168

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