Customer Journey Construction of the Indonesian Open-Education Resources Platform

Indonesia Open-Educational Resources (IOER) need an approach to design a massive open online course (MOOC) interaction to accommodate users’ needs and suggestions. The purpose of this research is to implement customer journey as an alternative approach for developing a MOOC’s interaction design. An...

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Bibliographic Details
Main Authors: Harry Budi Santoso, Danan Arief Desprianto, Isnaeni Nurrohmah, Rahma Khairunisa Nursalamah, Panca O. Hadi Putra
Format: Article
Language:English
Published: Kassel University Press 2019-12-01
Series:International Journal of Emerging Technologies in Learning (iJET)
Subjects:
Online Access:https://online-journals.org/index.php/i-jet/article/view/12045