Introducing a model of influencing factors of customer's trust and satisfaction in E-commerce area (Case study: Group discount sites in Iran)
Studying the influencing factors on customer's trust and satisfaction in E-Commerce and adopting appropriate strategies about these factors are among the effective methods in achieving success in E-Commerce area. This article focuses on the study of effective factors on customer's trust an...
Main Authors: | , |
---|---|
Format: | Article |
Language: | fas |
Published: |
University of Tehran
2015-09-01
|
Series: | Journal of Information Technology Management |
Subjects: | |
Online Access: | https://jitm.ut.ac.ir/article_54289_cd1e1d65e58633aaa78391d2b2e77afc.pdf |