Introducing a model of influencing factors of customer's trust and satisfaction in E-commerce area (Case study: Group discount sites in Iran)

Studying the influencing factors on customer's trust and satisfaction in E-Commerce and adopting appropriate strategies about these factors are among the effective methods in achieving success in E-Commerce area. This article focuses on the study of effective factors on customer's trust an...

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Bibliographic Details
Main Authors: Naser Asgari, Hamed Heidari
Format: Article
Language:fas
Published: University of Tehran 2015-09-01
Series:Journal of Information Technology Management
Subjects:
Online Access:https://jitm.ut.ac.ir/article_54289_cd1e1d65e58633aaa78391d2b2e77afc.pdf