Customers reactions to corporate social responsibilities – A study in Hochiminh City

This study is to analyse consumers’ perceptions of Corporate Social Responsibility (CSR) in Ho Chi Minh citybased on CSR pyramid of Carroll (1991). Then, the study evaluates the relationship between consumers’ perceptions of CSR and consumer reactions – including Purchasing, Complaint and Switching...

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Bibliographic Details
Main Authors: Tạ Trung Bách, Lê Thị Thanh Xuân
Format: Article
Language:Vietnamese
Published: TẠP CHÍ KHOA HỌC ĐẠI HỌC MỞ THÀNH PHỐ HỒ CHÍ MINH 2020-08-01
Series:Tạp chí Khoa học Đại học Mở Thành phố Hồ Chí Minh - Kinh tế và Quản trị kinh doanh
Subjects:
Online Access:https://journalofscience.ou.edu.vn/index.php/econ-vi/article/view/718