ANALISIS TINGKAT KEPUASAN PEMUSTAKA TERHADAP LAYANAN DI PERPUSTAKAAN BALAI ARKEOLOGI DAERAH ISTIMEWA YOGYAKARTA DENGAN METODE LIBQUAL +TM
The purpose of this study was to determine the satisfaction of users of the quality of service in the Balai Arkeologi Daerah Istimewa Yogyakarta library using the LibQUAL+TM, in this method there are four indicators namely affect service, library as place, personal control, and information access. T...
| Main Authors: | , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Lembaga Ilmu Pengetahuan Indonesia
2020-05-01
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| Series: | Baca: Jurnal Dokumentasi dan Informasi |
| Subjects: | |
| Online Access: | https://jurnalbaca.pdii.lipi.go.id/index.php/baca/article/view/546 |