Adverse events caused by communication failure: considerations about a model for care handover

Aim: to analyze the relations between the communication process and the occurrence of adverse events and to reflect on a model for care handover in hospital institutions. Method: theoretical reflexive study. Results: the analysis of theoretical references, publications of organizations, certifying i...

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Bibliographic Details
Main Authors: Mileide Morais Pena, Marta Maria Melleiro
Format: Article
Language:Portuguese
Published: Universidade Federal de Santa Maria 2018-09-01
Series:Revista de Enfermagem da Universidade Federal de Santa Maria
Subjects:
Online Access:https://periodicos.ufsm.br/reufsm/article/view/25432