Optimizing Human Resources Capacity and Performance of Newroz Telecom Company by Proposing Queuing Theory
Human resources capacity is one of the very important decision points of a management. In this case efficiency plays a strategic role. On the other hand, customer satisfaction also must be considered when optimizing the human resources capacity. In this research, human resources capacity of a call c...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Ishik University
2015-09-01
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Series: | International Journal of Social Sciences & Educational Studies |
Subjects: | |
Online Access: | http://ijsses.org/wp-content/uploads/2017/12/Optimizing-Human-Resources-Capacity-and-Performance-of-Newroz-Telecom-Company-by-Proposing-Queuing-Theory.pdf |