FACTORS ASSOCIATED WITH PATIENTS’ SATISFACTION IN THE HEALTH CARE SYSTEM IN NORTH MACEDONIA
his paper examines the factors and approaches in patients’ satisfaction in the health care delivery system in N. Macedonia. The study aims to assess how key service quality dimensions relate to an important measure of performance in patient satisfaction and to find the elements that are valued by...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
University American College Skopje
2020-12-01
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| Series: | AICEI Proceedings |
| Online Access: | http://www.aicei.uacs.edu.mk/document/3ea82cc4-c4ea-8f67-bac2-2f36d8200516 |