PERWUJUDAN CUSTOMER ORIENTATION MELALUI PERUBAHAN SISTEM AKUNTANSI MANAJEMEN DALAM INSTITUSI JASA KEUANGAN
This article describe how financial institutions are increasingly integrating management accounting system with customer-related activities. However, several barriers related to organization structure, resources and attitudes hamper further customer-oriented changes. Activity Based Costing can used...
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| Format: | Article |
| Language: | English |
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Universitas Atma Jaya Yogyakarta
2016-11-01
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| Series: | Kinerja: Journal of Business and Economics |
| Online Access: | https://ojs.uajy.ac.id/index.php/kinerja/article/view/786 |