A study on impact of Job role stressors on Frontline employee role performance towards the customers
Rapid developments in the Indian Economy post-liberalization in 1991 have prompted institutions like the World Bank to forecast that India would be the fourth largest economy in the world by 2020 (Budhwar and Bhatnagar, 2009). Following globalization this has attracted a large numbers of foreign inv...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Academy of Business & Retail Management
2016-03-01
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| Series: | International Journal of Business & Economic Development |
| Subjects: | |
| Online Access: | http://ijbed.org/admin/content/pdf/i-10_c-107.pdf |