Responding to COVID-19: Lessons Learned from a Senior Living and Social Service Organization

This case study analyzes one senior living and social service organization’s coronavirus (COVID-19) crisis response. We conducted interviews with <i>n</i> = 14 department managers to explore the organization’s pivot to remote work and service provision. We used the Pearson and Mitroff Cr...

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Bibliographic Details
Main Authors: Margaret Danilovich, Christie Norrick, Rachel Lessem, Laura Milstein, Nikki Briggs, Rebecca Berman
Format: Article
Language:English
Published: MDPI AG 2020-11-01
Series:Geriatrics
Subjects:
Online Access:https://www.mdpi.com/2308-3417/5/4/98