MODEL KONSEPTUAL PENINGKATAN KUALITAS LAYANAN INDUSTRI PARIWISATA DI JAWA TENGAH MENGGUNAKAN TOURSERVQUAL

Several previous studies have found factors or dimensions that affect the quality services of tourism and measures the perceived level of tourists as consumers. However, these studies have not been able to develop a practical model of a system as a simple overview of the tourism industry by involvin...

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Bibliographic Details
Main Authors: Novi Marlyana, Nuzulia Khoiriyah
Format: Article
Language:English
Published: Universitas Gadjah Mada 2015-10-01
Series:Jurnal Kawistara
Subjects:
Online Access:https://jurnal.ugm.ac.id/kawistara/article/view/7587