On the Role of Perceived Procedural Justice in Citizens' Reactions to Government Decisions and the Handling of Conflicts

This paper examines several hundred cases in which citizens were contacted in an 'informal' way by public officials as part of the Dutch Ministry of the Interior and Kingdom Relations' Fair Tracks project. In Fair Tracks, public officials engage in direct and interpersonal conversatio...

Full description

Bibliographic Details
Main Authors: Kees van den Bos, Lynn van der Velden, E. Allan Lind
Format: Article
Language:English
Published: Utrecht University School of Law 2014-11-01
Series:Utrecht Law Review
Subjects:
Online Access:http://www.utrechtlawreview.org/articles/10.18352/ulr.287/