On the Role of Perceived Procedural Justice in Citizens' Reactions to Government Decisions and the Handling of Conflicts
This paper examines several hundred cases in which citizens were contacted in an 'informal' way by public officials as part of the Dutch Ministry of the Interior and Kingdom Relations' Fair Tracks project. In Fair Tracks, public officials engage in direct and interpersonal conversatio...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Utrecht University School of Law
2014-11-01
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Series: | Utrecht Law Review |
Subjects: | |
Online Access: | http://www.utrechtlawreview.org/articles/10.18352/ulr.287/ |