Change Management as a Critical Success Factor in e-Government Implementation
Change management in e-government implementation is a very complex issue. E-government services are frequently distributed over different IT systems and organizations. There are also events from outside the public administration that cause changes such as government policies and legislation, public-...
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| Format: | Article |
| Language: | English |
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Sciendo
2011-01-01
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| Series: | Business Systems Research |
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| Online Access: | http://www.degruyter.com/view/j/bsrj.2011.2.issue-2/v10305-012-0016-y/v10305-012-0016-y.xml?format=INT |