Research on intelligent service of customer service system

Abstract With the development of the wireless network, from 4G network to 5G network, people's communication quality has improved significantly and the processing requirements of operators' customer service systems will ameliorate, whereas the business undertaken by the intelligent network...

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Bibliographic Details
Main Authors: Jinji Nie, Qi Wang, Jianbin Xiong
Format: Article
Language:English
Published: Wiley 2021-09-01
Series:Cognitive Computation and Systems
Online Access:https://doi.org/10.1049/ccs2.12012