Research on intelligent service of customer service system
Abstract With the development of the wireless network, from 4G network to 5G network, people's communication quality has improved significantly and the processing requirements of operators' customer service systems will ameliorate, whereas the business undertaken by the intelligent network...
Main Authors: | Jinji Nie, Qi Wang, Jianbin Xiong |
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Format: | Article |
Language: | English |
Published: |
Wiley
2021-09-01
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Series: | Cognitive Computation and Systems |
Online Access: | https://doi.org/10.1049/ccs2.12012 |
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