PENGEMBANGAN ALAT UKUR KEPUASAN TERHADAP KUALITAS LAYANAN JASA ATKP MEDAN
The purpose of this study was to develop a measurement tool which is useful for an evaluation of customer satisfaction with the quality of service ATKP Medan North Sumatera covering Dormitory, Library, Psychology, Polyclinic, Parenting, Education and Laboratorium.Peneliti will take measurements of c...
Main Authors: | Liber Tommy Hutabarat, Susi Diriyanti Novalina, Yustian Sinaga |
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Format: | Article |
Language: | Indonesian |
Published: |
Universitas Medan Area
2017-08-01
|
Series: | Jurnal Diversita |
Online Access: | https://ojs.uma.ac.id/index.php/diversita/article/view/509 |
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