Smiling and use of first-name by a healthcare receptionist robot: Effects on user perceptions, attitudes, and behaviours

Robots are now starting to be developed and used as receptionists in health applications. In this regard, it is important that robots’ behavioural skills are developed and researched so that people have appropriate and comfortable interactions. Smiling and use of first name are two more important so...

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Bibliographic Details
Main Authors: Johanson Deborah L., Ahn Ho Seok, Sutherland Craig J., Brown Bianca, MacDonald Bruce A., Lim Jong Yoon, Ahn Byeong Kyu, Broadbent Elizabeth
Format: Article
Language:English
Published: De Gruyter 2020-02-01
Series:Paladyn: Journal of Behavioral Robotics
Subjects:
Online Access:https://doi.org/10.1515/pjbr-2020-0008