Smiling and use of first-name by a healthcare receptionist robot: Effects on user perceptions, attitudes, and behaviours
Robots are now starting to be developed and used as receptionists in health applications. In this regard, it is important that robots’ behavioural skills are developed and researched so that people have appropriate and comfortable interactions. Smiling and use of first name are two more important so...
Main Authors: | , , , , , , , |
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Format: | Article |
Language: | English |
Published: |
De Gruyter
2020-02-01
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Series: | Paladyn: Journal of Behavioral Robotics |
Subjects: | |
Online Access: | https://doi.org/10.1515/pjbr-2020-0008 |