Patient complaints in healthcare services in Vietnam’s health system
Background: There is growing recognition of patient rights in health sectors around the world. Patients’ right to complain in hospitals, often visible in legislative and regulatory protocols, can be an important information source for service quality improvement and achievement of better health outc...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
SAGE Publishing
2015-10-01
|
| Series: | SAGE Open Medicine |
| Online Access: | https://doi.org/10.1177/2050312115610127 |