The behavioural consequences of perceived service quality: a study of the Indian telecommunication industry
The telecom industry in India has witnessed substantial growth over the last decade. Rapid growth of telecommunications is opening up the doors for many telecom players from Europe, Asia and other parts of the world, resulting in increased competition and tariff reductions. In the present competiti...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Vilnius Gediminas Technical University
2020-05-01
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| Series: | Business: Theory and Practice |
| Subjects: | |
| Online Access: | https://www.tede.vgtu.lt/index.php/BTP/article/view/11480 |