Generation Y consumers’ perceived brand personality of South African retail banks

Successful management of a retail bank’s brand requires some form of brand image, such as brand personality. Creating a retail bank’s brand personality is effective in establishing attachment between customers and the retail-banking brand they choose to support based on self-identification. As such,...

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Bibliographic Details
Main Authors: Marko van Deventer, Nkosinamandla Erasmus Shezi
Format: Article
Language:English
Published: LLC "CPC "Business Perspectives" 2021-09-01
Series:Banks and Bank Systems
Subjects:
Online Access:https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/15617/BBS_2021_03_Deventer.pdf