Customer Relationship Management and Recent Developments
In the past two decades, the notion of “customer relationship management” (CRM) has been widelydiscussedandresearched.[...]
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| Format: | Article |
| Language: | English |
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MDPI AG
2016-07-01
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| Series: | Administrative Sciences |
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| Online Access: | http://www.mdpi.com/2076-3387/6/3/7 |