The Excellence Baldrige Criteria in The Effectiveness of Higher Education Institutions Management

This paper aims to analyze the antecedents of effectiveness of education management in seven units of a Higher Education Institution (IES, in Portuguese) located in the metropolitan region of Belo Horizonte, MG, Brazil. The research is a quantitative study and was applied in the case...

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Bibliographic Details
Main Authors: Paulo Henrique Barroso Menezes, Henrique Cordeiro Martins, Ronielton Rezende Oliveira
Format: Article
Language:English
Published: FUCAPE Business School 2018-01-01
Series:BBR: Brazilian Business Review
Subjects:
Online Access:http://www.redalyc.org/articulo.oa?id=123056167004