PROBLEMS OF CUSTOMER-FOCUSED MANAGEMENT OF THE ORGANIZATION

The elds of admissible use of traditional theoretical approaches to assessment and customer focuse management of the organization and a possibility of their applica-tion in practice are considered. The concept of customer focus is speci ed, and the elds of the most expedient use of the traditional m...

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Bibliographic Details
Main Authors: Y. Voroncova, Y. Goryacheva
Format: Article
Language:Russian
Published: Publishing House of the State University of Management 2018-09-01
Series:Вестник университета
Subjects:
Online Access:https://vestnik.guu.ru/jour/article/view/1129