Evaluating the impact of relationship marketing components on customers' loyalty level: Evidence from Iran Khodro Corporation

During the past few years, Iranian auto industries sell their products directly to customers and the increase competition among domestic auto makers has increased motivation to pay especial attention to their customers. This paper investigates relationship between marketing and customer’s loyalty. T...

Full description

Bibliographic Details
Main Authors: Mohammad Hakkak, Nahid Zare
Format: Article
Language:English
Published: Growing Science 2013-02-01
Series:Management Science Letters
Subjects:
Online Access:http://www.growingscience.com/msl/Vol3/msl_2012_337.pdf