Antecedents of online purchase intention and behaviour: uncovering unobserved heterogeneity
The paper aims at exploring the antecedents of customers’ online purchase intention and behaviour, and at uncovering sources of heterogeneity. A sample of customers was surveyed to measure perceived risk and benefits, trust, online purchase intention and behaviour. The study confirmed the causal ch...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
Vilnius Gediminas Technical University
2019-02-01
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Series: | Journal of Business Economics and Management |
Subjects: | |
Online Access: | https://journals.vgtu.lt/index.php/JBEM/article/view/7060 |