Applying Lean: Implementation of a Rapid Triage and Treatment System

Objective: Emergency department (ED) crowding creates issues with patient satisfaction, long wait times and leaving the ED without being seen by a doctor (LWBS). Our objective was to evaluate how applying Lean principles to develop a Rapid Triage and Treatment (RTT) system affected ED metrics in our...

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Bibliographic Details
Main Authors: Murrell, Karen L, Offerman, Steven R, Kauffman, Mark B
Format: Article
Language:English
Published: eScholarship Publishing, University of California 2011-05-01
Series:Western Journal of Emergency Medicine
Subjects:
Online Access:http://escholarship.org/uc/item/48v0z89n