PENTINGNYA PERANAN SKILL DAN MENU KNOWLEDGE WAITER/WAITERS TERHADAP KEPUASAN PELANGGAN DI FOOD AND BEVERAGE SERVICE DEPARTEMENT

<p><em>The Background of this research from the topic is the lack of waiter/ waitresss skills and menu knowledge when doing the food and beverage services. The purpose of this research </em><em>is </em><em>to know the importance of waiter /waitresss skills and men...

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Bibliographic Details
Main Authors: Fitria Earlike AS, Tutut Mega Mukti Atalina
Format: Article
Language:Indonesian
Published: Universitas Merdeka Malang 2016-11-01
Series:Jurnal Pariwisata Pesona
Subjects:
Online Access:http://jurnal.unmer.ac.id/index.php/jpp/article/view/373