The Mediator Role of Sales Force Management Capability on the Relation between Market Orientation and Financial Performance
Purpose: Market orientation has an influence on how organizations work to attract, engage and retain customers, however, it is unclear how it influence financial performance. This study demonstrates that sales force management capability is a driver to financial performance when influenced by marke...
Main Authors: | , , , , , |
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Format: | Article |
Language: | English |
Published: |
Universidade Federal da Paraíba
2020-04-01
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Series: | Teoria e Prática em Administração |
Online Access: | https://periodicos.ufpb.br/index.php/tpa/article/view/49935 |