Street-level workers, managers and institutional tensions: a comparative ethnography of healthcare practices of in/exclusion in three Italian public organisations
Abstract Public organisations are fundamental actors in migrant incorporation processes, as they are in charge of assessing migrants’ entitlement and providing access to welfare services. While a lot has been written on the individual determinants of street-level decisions, the role of organisationa...
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| Format: | Article |
| Language: | English |
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SpringerOpen
2021-04-01
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| Series: | Comparative Migration Studies |
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| Online Access: | https://doi.org/10.1186/s40878-021-00224-6 |