An Experimental Study of Total Quality Management Application in Learning Activity: Indonesia’s Case Study

Babbar’s study (1995) on the application of total quality management (TQM) to educational instruction in US universities has provided the idea for the current experimental study. The purpose of this study is to analyze the effectiveness of TQM implementation in Indonesian higher education educationa...

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Bibliographic Details
Main Authors: Sabihaini, Yuli Liestyana, Widhy Tri Astuti, Muhammad Madi Bin Abdullah
Format: Article
Language:English
Published: Johar Education Society 2010-01-01
Series:Pakistan Journal of Commerce and Social Sciences
Subjects:
TQM
Online Access:http://www.jespk.net/Publications/Vol%204/1_Pakistan%20Journal%20of%20Commerce%20Vol%204%20No%201%20Page%201-21.pdf