An investigation of online food aggregator (OFA) service: do online and offline service quality distinct?
As the sharing economy has emerged, the way customer perceives the service is shifting toward a combination of offline and online. The need for the service provider to understand its nature as well as the pertinent aspects regarding its characteristics is crucial. Previous research validated the inf...
| Main Authors: | , , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
University in Belgrade
2020-11-01
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| Series: | Serbian Journal of Management |
| Subjects: | |
| Online Access: | https://aseestant.ceon.rs/index.php/sjm/article/view/24761/16181 |