Application of Qualitative Content Analysis in User-Program Interaction Research

This article describes how techniques of qualitative content analysis (QCA) can be applied to analyze user actions. Criteria for a software system supporting QCA of user-program interactions are systematically developed. A software tool is presented which allows recording and replaying user actions....

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Bibliographic Details
Main Authors: Christian Spannagel, Michaela Gläser-Zikuda, Ulrik Schroeder
Format: Article
Language:deu
Published: FQS 2005-05-01
Series:Forum: Qualitative Social Research
Subjects:
Online Access:http://www.qualitative-research.net/index.php/fqs/article/view/469