Patient feedback to improve quality of patient-centred care in public hospitals: a systematic review of the evidence

Patient feedback to improve quality of patient-centred care in public hospitals: a systematic review of the evidence

Abstract Background To review systematically the published literature relating to interventions informed by patient feedback for improvement to quality of care in hospital settings. Methods A systematic search was performed in the CINAHL, EMBASE, PsyInfo, MEDLINE, Cochrane Libraries, SCOPUS and Web...

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Bibliographic Details
Main Authors: Eunice Wong, Felix Mavondo, Jane Fisher
Format: Article
Language:English
Published: BMC 2020-06-01
Series:BMC Health Services Research
Subjects:
Patient feedback
Patient experience
Patient-centred care
Quality improvement
Quality of care
Public hospitals
Online Access:http://link.springer.com/article/10.1186/s12913-020-05383-3

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http://link.springer.com/article/10.1186/s12913-020-05383-3

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