The Role of Social Media Marketing Activities on Customer Equity Drivers and Customer Loyalty

During the past few years, adoption of e-commerce in Indonesia has been increasing along with other trends in information , communication and technology sector such as widespread use of smartphones and social media.  To promote its services, e-commerce firms have also embraced social media and carry...

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Bibliographic Details
Main Authors: Vika Ansy Anggraini, Arga Hananto
Format: Article
Language:English
Published: Asosiasi Fakultas Ekonomi & Bisnis Indonesia (AFEBI) 2020-06-01
Series:AFEBI Management and Business Review
Subjects:
Online Access:http://journal.afebi.org/index.php/ambr/article/view/299