Business processes in technology and information services

In this work, we defined and simulated processes in a company which provides Information Technology services with the purpose of enhancing attention and functions defined for each process. We analyzed several works related to business management process and simulation. For model development, we des...

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Bibliographic Details
Main Authors: Ricardo A. Barrera Cámara, Ana Canepa Saenz, Judith Santiago Perez, Verónica Barrientos Vera, Jorge Ruiz Vanoye, Ocotrlán Díaz Parra
Format: Article
Language:English
Published: Universidad del Rosario 2019-07-01
Series:Universidad y Empresa
Subjects:
Online Access:https://revistas.urosario.edu.co/index.php/empresa/article/view/6639