KEYING AND ROLE PLAY IN BUSINESS COMMUNICATION: GENDER, AGE AND RACE CUES

KEYING AND ROLE PLAY IN BUSINESS COMMUNICATION: GENDER, AGE AND RACE CUES

This study comes as a sequel to other two papers published in this journal in 2010 and 2012 being part of a larger research that approaches business communication from the perspective of Goffman’s theory of the relational dimension of meaning. The paper starts from the premise that meaning is gene...

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Bibliographic Details
Main Author: GABRIELA DUMBRAVĂ
Format: Article
Language:English
Published: University of Petrosani 2013-10-01
Series:Annals of the University of Petrosani: Economics
Subjects:
framing
keying
business communication
role play
gender
age
race
discrimination
Online Access:http://www.upet.ro/annals/economics/pdf/2013/part1/Dumbrava.pdf
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spelling doaj-94df0527197d4cda94ca722fa5da20c32020-11-24T23:34:44ZengUniversity of PetrosaniAnnals of the University of Petrosani: Economics1582-59492247-86202013-10-01XIII199106KEYING AND ROLE PLAY IN BUSINESS COMMUNICATION: GENDER, AGE AND RACE CUESGABRIELA DUMBRAVĂ0University of Petrosani, RomaniaThis study comes as a sequel to other two papers published in this journal in 2010 and 2012 being part of a larger research that approaches business communication from the perspective of Goffman’s theory of the relational dimension of meaning. The paper starts from the premise that meaning is generated within the context of each specific interaction, as a result of a culturally determined process of framing, during which inherited patterns of thought and behavior establish well defined positions from which the interlocutors perceive and respond to one another. It also aims at further analyzing the process of keying by identifying the paradigm shifts that individualize business encounters according to gender, age, and race cues, as well as the communication malfunctions induced by keying errors (misunderstandings, conflict and discrimination).http://www.upet.ro/annals/economics/pdf/2013/part1/Dumbrava.pdfframingkeyingbusiness communicationrole playgenderageracediscrimination
collection DOAJ
language English
format Article
sources DOAJ
author GABRIELA DUMBRAVĂ
spellingShingle GABRIELA DUMBRAVĂ
KEYING AND ROLE PLAY IN BUSINESS COMMUNICATION: GENDER, AGE AND RACE CUES
Annals of the University of Petrosani: Economics
framing
keying
business communication
role play
gender
age
race
discrimination
author_facet GABRIELA DUMBRAVĂ
author_sort GABRIELA DUMBRAVĂ
title KEYING AND ROLE PLAY IN BUSINESS COMMUNICATION: GENDER, AGE AND RACE CUES
title_short KEYING AND ROLE PLAY IN BUSINESS COMMUNICATION: GENDER, AGE AND RACE CUES
title_full KEYING AND ROLE PLAY IN BUSINESS COMMUNICATION: GENDER, AGE AND RACE CUES
title_fullStr KEYING AND ROLE PLAY IN BUSINESS COMMUNICATION: GENDER, AGE AND RACE CUES
title_full_unstemmed KEYING AND ROLE PLAY IN BUSINESS COMMUNICATION: GENDER, AGE AND RACE CUES
title_sort keying and role play in business communication: gender, age and race cues
publisher University of Petrosani
series Annals of the University of Petrosani: Economics
issn 1582-5949
2247-8620
publishDate 2013-10-01
description This study comes as a sequel to other two papers published in this journal in 2010 and 2012 being part of a larger research that approaches business communication from the perspective of Goffman’s theory of the relational dimension of meaning. The paper starts from the premise that meaning is generated within the context of each specific interaction, as a result of a culturally determined process of framing, during which inherited patterns of thought and behavior establish well defined positions from which the interlocutors perceive and respond to one another. It also aims at further analyzing the process of keying by identifying the paradigm shifts that individualize business encounters according to gender, age, and race cues, as well as the communication malfunctions induced by keying errors (misunderstandings, conflict and discrimination).
topic framing
keying
business communication
role play
gender
age
race
discrimination
url http://www.upet.ro/annals/economics/pdf/2013/part1/Dumbrava.pdf
work_keys_str_mv AT gabrieladumbrava keyingandroleplayinbusinesscommunicationgenderageandracecues
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