Patient Experience in Virtual Visits Hinges on Technology and the Patient-Clinician Relationship: A Large Survey Study With Open-ended Questions

Patient Experience in Virtual Visits Hinges on Technology and the Patient-Clinician Relationship: A Large Survey Study With Open-ended Questions

BackgroundPatient satisfaction with in-person medical visits includes patient-clinician engagement. However, communication, empathy, and other relationship-centered care measures in virtual visits have not been adequately investigated. ObjectiveThis study aims to...

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Bibliographic Details
Main Authors: Susannah Rose, Heather McKee Hurwitz, Mary Beth Mercer, Sabahat Hizlan, Kari Gali, Pei-Chun Yu, Caroline Franke, Kathryn Martinez, Matthew Stanton, Matthew Faiman, Peter Rasmussen, Adrienne Boissy
Format: Article
Language:English
Published: JMIR Publications 2021-06-01
Series:Journal of Medical Internet Research
Online Access:https://www.jmir.org/2021/6/e18488

Internet

https://www.jmir.org/2021/6/e18488

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