The Role of Online Shopping Service Quality in e-Retailing towards Online Shopping Intention: Testing the moderation mechanism in UTAUT

The purpose of this research study is to examine the influence of online shopping service quality on online shopping intention with the mediating role of online shopping drivers and the moderating role of offline brand trust. The authors collected the data from 167 university students across Paki...

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Bibliographic Details
Main Authors: Muhammad Amjad-ur-Rehman, Abdul Qayyum, Basharat Javed
Format: Article
Language:English
Published: Johar Education Society 2019-09-01
Series:Pakistan Journal of Commerce and Social Sciences
Subjects:
Online Access:http://jespk.net/publications/4357.pdf